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Privacy Policy


This Privacy Policy applies to Diphlu River Lodge.

Diphlu River Lodge recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on and other offline sources. This Privacy Policy applies to current and former visitors to our website. By visiting and/or using our website, you agree to this Privacy Policy.

Diphlu River Lodge is registered under the Companies Act 2013 having its registered office at 3-B, Dirang Arcade, G.N.B. Road, Chandmari, Guwahati, Assam – 781003, India.

Information we collect

Contact information: We will only collect your name, email address and address if you fill out our contact form or make a booking with us via our booking engine.

Information you post: We may collect information you post on our contact form or on the room booking confirmation via our website or booking engine. 

Other information: If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

Various ways of information collection

We collect information directly from you when you contact us through our form on the website or when you make a room booking with us via our booking engine.

We collect information from you passively. We use Google Analytics, Google Webmaster and browser cookies for collecting information about your usage of our website.

We may get information about you from third parties. For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.

Use of personal information

We use your personal information to contact you. We might use the information you provide to contact you as a response to your message submitted through our form, or to send you information related to your room booking, or for other promotional purposes (e.g. sending you an email about our latest offers).

We use information to look at site trends and customer interests. We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.

We use information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products.

We use information as permitted by law.

Sharing of information

We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests it.

We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.

We may share your information for reasons not described in this policy. We will tell you before we do this.

Email opt-out

You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email about your bookings with us.

Third parties

If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.


If you have any questions about this Policy or other privacy concerns, you can also email us at

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